Privacy Policy — Zenvy Haus

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Zenvy Haus (the “Site”).

📌 Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, including:

  • Web browser
  • IP address
  • Time zone
  • Cookies installed on your device

We also collect information about:

  • Pages and products you view
  • Search terms or websites that referred you
  • How you interact with the Site

This is referred to as “Device Information.”

🔍 How We Collect This Information

We use:

  • Cookies – small data files stored on your device
  • Log files – track actions on the Site
  • Web beacons, tags, and pixels – track browsing behavior

🛒 Order Information

When you make or attempt to make a purchase, we collect:

  • Name
  • Billing & shipping address
  • Payment details (processed securely)
  • Email address
  • Phone number

This is referred to as “Order Information.”

⚙️ How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you
  • Provide order updates and support
  • Detect and prevent fraud
  • Improve our website and customer experience
  • Show relevant ads and offers (if applicable)

🔄 Sharing Your Information

We may share your information with trusted third parties, such as:

  • Shopify (our eCommerce platform)
  • Payment gateways (for secure transactions)
  • Analytics tools like Google Analytics

These services help us operate and improve our business.

We may also share information if required by law or to protect our rights.

🎯 Behavioural Advertising

We may use your information to show you relevant ads.

You can opt out via:

🚫 Do Not Track

We do not alter our data collection practices when we receive a “Do Not Track” signal from your browser.

🌍 Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion

To do so, contact us using the details below.

🗂️ Data Retention

We keep your order information for our records unless you request deletion.

🔄 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

📩 Contact Us

For questions, concerns, or requests, please contact us:

📧 mailto:support@zenvyhaus.com

📍 Zenvy Haus
Lucknow, Uttar Pradesh – 226022
India