š Shipping Policy ā Zenvy Haus
š¦ Order Processing
- All orders are processed within 24ā48 hours of placement.
- Orders are shipped on all days, including weekends.
ā±ļø Delivery Timeline
- Orders within India are typically delivered in 5ā8 working days.
- In rare cases, delivery may take up to 10ā14 days depending on product availability or external factors (public holidays, weather, etc.).
- For regions like Jammu & Kashmir and North-East India, delivery may take up to 10 working days.
š Order Tracking
- Tracking details will be shared via email once your order is shipped.
- If you havenāt received tracking info within 48 hours, please contact us at:
š§ mailto:support@zenvyhaus.com
š Shipping Partners
We ship through reliable courier partners based on your pincode, including:
- Delhivery
- Xpressbees
- Blue Dart
- Ecom Express
ā ļø Delivery Issues
- If your tracking status shows āDeliveredā but you havenāt received the order:
- Please check with neighbours, family members, or your building/office reception.
- If still not found, contact us within 48 hours of the delivery update.
- We will investigate the issue with the courier partner.
- In genuine cases, a full refund will be issued after verification, which may take up to 10 working days.
š Important Note
- Claims raised after 48 hours of delivery update may not be eligible for resolution.
- Zenvy Haus is not liable for delays caused by courier partners or unforeseen circumstances.
š Support Availability
24/7 ā All Days of the Week